Frequently Asked Questions

Q. Is HarvestLine a truly Christian based business?

A. Yes.  HarvestLine is not only committed to biblical values,
we seek service Providers who are family friendly.
But it goes beyond that.  Christianity is characterized not only by values,
but by the Great Commission.  Involvement in the advance of the gospel of 
Christ and engagement in preserving biblical family values in our communities completes the true definition of "Christian Based".

Q. What is the long distance rate, and how do I know HarvestLine has the 
best rate for me?

A. The current low rate for all residential and business accounts is 3.9¢.  
Some restrictions apply to corporate accounts and to sole proprietorships
with over $1000 per month in usage.  Please visit the Compare page to
decide what is best for you.

Q. Can I get the low rate on Internet Access if I do not want
your long distance plan?

A.  Yes!  The promotional low rate has been extended, and if you act quickly
your first month may be free!  Visit the Accelente main site to find a plan for you.

Q. If I am an existing HarvestLine customer, can I switch to the lower rates
you offer now?

A. Yes! Call us! We will check with your current provider for the lower rate. 

Q. If I am a new participant, how long will I have the current rate offered?

A. Indefinitely.  There is no planned rated increase or decrease.  It is 'permanent'
in that sense, but the communications industry is dynamically and radically changing so your rates could be affected by some unforeseen event like a government tariff change, or a market wide change.  You should have little fear of an increase.

Q.  Some companies offer a free switch back to my old carrier if I'm not
      satisfied after 90 days, do you?
A.  No. The fact is, many companies offer cash or "free" minutes and pay you
to switch over or switch back, so an offer to pay for switch is a little
vacant.  Those who offer to pay for your switch back after 90 days are simply
offering you some of your money back that they took through fees or higher
rates in the first place.  Don't be fooled!

Q.  Will there be a fee for switching my service to the HarvestLine?
A.  Your local telephone provider may charge you  a nominal charge per line
to switch your service.   Simply include a copy of your local bill showing the
charge with your 1st month's bill for your new service!  You will receive a
reimbursement check for up to $5 per line for up to three lines.

Q.  After I'm on the HarvestLine, what if another carrier offers me 
"free" minutes or cash to switch to them?  Should I take it?       
No. Will they also offer a percentage of your bill to your favorite ministry every
month?  Remember, they know that they will get their money back eventually,
by charging you fees or higher rates.  That's how they pay for that barrage
of advertising, and they use your money to support causes you may oppose.

Q.  What about all these confusing offers I get that claim  to be great?
A.  Certainly not for the ministry you support.  Remember, you are saving and supporting biblical values by your choice to enroll with a HarvestLine provider. Since most other carriers charge a monthly fee or a minimum, their real rate is usually worse than it first appears. Don't play their game.  Get on a HarvestLine provider and be a good steward of God's money.

Q.  How will I be billed?
A.  Directly by your new carrier.  Now, every time you write a check to
pay your long distance bill, you are actually writing a check that, in part,
goes to your favorite ministry.  When your services are switched, you
will receive notification from your new billing and customer interconnect
service provider.  Online billing is available on some of our other plans. 
Check the WHCC main site for details.

Q.  Who can use HarvestLine?
A.  Any residence, business, cell phone user, or ministry in America with
good credit.  Be sure to write 'mobile' next to your mobile number on your
application. 
 

Q.  Are rates  higher for businesses?
A.  Not normally.  Usually the  same long distance rates apply for businesses. 
The sign  up process changes slightly, though. For your business you must fill
out a "Commercial Services Agreement" and include a copy of your last long distance bill.

Q.  What other services might I inquire about in the future from
      HarvestLine?
A.  Right now our focus is typical "dial 1" service, toll free 800, 888 and
877 inbound, calling cards, and many associated services like conference
calling, fax distribution, or other specialized services.  Through our Accelente
division we offer Internet communications services like Dial up Access, web hosting, domain registration, site development, and consulting.  We believe that every household will eventually have its own web site as the voice, data, and video communications center for the home.  We're on that!  As always, quality, 
service, and biblical stewardship will be our guiding principles, and 100% of our
net profit will be donated to Christ's kingdom causes. If you want to be 
first to hear about the availability of these services, be sure to give us your E-mail address.


Q.  What about all these confusing offers I get that claim  to be the latest, greatest, best deal for me and for missions? Usually not true for you or the ministry you support.  Usually charged in one minute increments,  an 18 second "phone tag" call cost 7¢ to 10¢  with them,
but only a little over three cents on HarvestLine - a more than 50%
savings!.  Since they charge a higher monthly fee or a minimum, it's even worse. 
Don't play their game.  Get on HarvestLine and be a good steward of God's
money.

Q.  Is promotion of the HarvestLine by a ministry an endorsement
      of the basic network provider, or carrier?
A.  Not really.  The carrier networks and the calls on them are controlled by computers.  The use of this or that carrier's network is really not an option of the user.  They all buy and sell wholesale network bandwidth to each other daily.  Your control comes in choosing your retailer.  WHCC, as your retailer, donates 100% of its net profit to advancing the gospel of Christ.  Today, long distance minutes are a commodity.  A minute is a minute,  unless it has some value added for you - like supporting your favorite ministry. 

 Q.  Is the HarvestLine Stewardship Plan involved in the pro-family
      movement in America?
A. YES! By His grace, God led the founders of the HarvestLine to seek a
pro family policy statement from its old carrier, WorldCom.  We are the company God used toward that end.  Unfortunately some of WorldCom's key management lacked the character to carry on the business side of their house in a forthright and honest manner.  It is our prayer that enthusiastic response to the HarvestLine Stewardship Plan by the Christian community might make the point to corporate America that biblical principle is more important (and rewarding) than striving to be "politically correct" or to artificially  inflate its stock price. 
To us this is not just about using the phone.  It is about choosing to 
encourage corporate revival in America and to promote the pro-family movement.


Q.   Is the donation meant to indicate a tithe? 
A. HarvestLine makes no claim to "tithe" or to be tithing with the donation of a
percentage back to ministry from usage.  Rather, we commit to give 100% of net profit to organizations who work to advance the gospel of Christ .   All income
produced from the ministry/business of HarvestLine is set apart for advancing
the kingdom of God.  The company exists for the one purpose of creating
funds for Christian ministry.  Each ministry, (such as your favorite), using
the HarvestLine has an executed "Memorandum of Understanding" .  The minimum
percentage of return is clearly lined out in black and white and agreed
upon in advance by both the ministry and HarvestLine.  Secondly, HarvestLine
is a stewardship plan, not just a fund-raiser gimmick.  It seems
nonsensical to the Board of HarvestLine to offer a service at a higher price
than is necessary as some so-called Christian long distance companies are doing,
just to give the appearance that the company is "tithing" or returning 30%.  To be blunt,  if HarvestLine had a rate plan that included rates like theirs that are 60% higher than ours, we could and would donate back much more than 30%.  The percentage of donation here is not the real issue of stewardship; the ratio of the rate charged vs. the donation percentage returned is the telling figure as well as the overhead.  "Net Profit" means little if there is waste in the budget.

Q.  How long has  the HarvestLine been around?
A.  The HarvestLine Stewardship Plan by World Harvest Communications Company as a legal entity has existed since 1995 in this sort of funds for ministry mode.  One of our founding Board members was involved in writing Sprint's initial billing software "way back when".   HarvestLine is not an "old" company; (I guess everything was new at some time).  So, HarvestLine is not first, but we are committed to stay for the rest of the cruise; HarvestLine is not as big as some, but the HarvestLine Stewardship Plan is one of the best values available today to the
Christian family or Christian-owned business.  As you know, a lot of telecom companies have come and gone since 1995.

Q.  What guiding principles might a good steward use to select a
      long distance carrier?
A.  Mr. Larry Burkett, in his October 1996 newsletter,  has suggested
that Christians select a long distance company by using these four tests,
1) MORALITY - commitment to traditional family values; 2) QUALITY -
High and consistent; 3) COST, low and stable, no "differing weights and
differing measures" (Proverbs 20:10) and; 4) REVENUE TO THE
ORGANIZATION.  (You save almost 30% with the HarvestLine over some of
the better known plans.  We have added one more, LOVE - love "in action and
in truth" demands that we make every effort to save people money. 
Then, their family can use the savings every month and give to ministry
every time they make a long distance call, use family friendly Internet, or 
use a pager encourage Christians to practice good and faithful stewardship.

Q.  Who holds  the HarvestLine accountable to biblical  business ethics?
A.   It is sad, but true that Christians are often too gullible, too
often taken in by the "Christian sounding" lingo of some business people.  
It is also true that we are fallen, though saved, creatures.  That
awareness - that our feet are made of clay - is why HarvestLine is managed
and the Company is owned by a Board, not a partnership.  No decisions
are made in a vacuum. Even the CEO is held accountable to and by
these godly men. (See listing of the Board of Directors, HarvestLine)  No Board
member is dependent on HarvestLine for income, rather, each is deeply
committed to world evangelization.  Thus, the emphasis is on giving to
missions efforts vs. a political issues.  The other main component of the
HarvestLine Stewardship Plan is the savings side of the offer. It is
management's belief that without that, we would be reduced to clever,
emotionally oriented marketing schemes designed to manipulate people
emotionally into signing up.  Let the facts speak.  Do the due diligence, call
the FCC and ask for the tariffs.  Enlightenment is wonderful!

Q.  What is the minimum donation from my usage given by the
      HarvestLine?
A.  Our commitment to stewardship is the very reason that the donation
percentage is set at the benchmarks you see online. As God blesses with
additional profit, 100% is designated for missions and protecting biblical family values in America.  This allows us to offset initial program expenses (such as the brochures, the web site ( HarvestLine Home ), paperwork, telephony expenses, office personnel, etc.), and then give the maximum amount to advance the kingdom of God while Christian families save.   When donation amounts accumulate to $10 or more we enjoy sending a check to your favorite ministry..  

As an Affiliate of World Harvest Communications Company, you may
work full or part-time as an Independent Representative of the HarvestLine
Stewardship Plan.  You may work from your home or business and earn
direct sales commissions on all HarvestLine subscribers procured through
your direct efforts.  Since Affiliates earn monthly residual income from the accounts
they have procured with no monthly new sales qualifiers, you may earn enough
for retirement within 10 years on the residual income you have created.  
It's like owning your own communications franchise without the exorbitant fees. 


Contact WHCC at affiliates@worldharvestcc.com for more information, or inquire
via the comments / questions section of this page.              

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